Why we take a deposit — and how it protects us: Every MiniRPM kart is manufactured individually to your exact specification; it is never a stocked item. When you order, we immediately commit materials and production time to your build. Your deposit reserves that slot and guarantees the kart is made only for you. Because your kart is custom-built to order, the deposit is not refundable once production begins — this protects us from building a one-of-a-kind kart at our own cost if the order is then cancelled. The remaining balance is only due once your kart is finished and ready to ship.
1. Agreement & Scope
This Custom Order Agreement ("Agreement") is entered into between MiniRPM ("Manufacturer", "we", "us") and the customer ("Buyer", "you") placing a made-to-order purchase through minirpm.com. By checking the acceptance box and completing your order, you agree to be bound by these terms.
MiniRPM manufactures custom 1:2 scale electric go karts built to the Buyer's selected specifications. Each kart is produced individually after order confirmation and deposit payment.
2. Order Process & Specification Approval
2.1. All orders begin with the Buyer selecting a kart model, chassis, colourway, trim, performance, tyres and optional extras through the MiniRPM configurator or product page.
2.2. Once an order is placed and the manufacturing deposit is received, MiniRPM will confirm the full specification by email. The Buyer must approve the specification in writing before production begins. Production typically takes 1–2 weeks depending on how busy we are at the time of the order.
2.3. Any changes to the approved specification after production has started may result in additional charges and delivery delays. MiniRPM will notify the Buyer of any cost or timeline changes before proceeding.
2.4. Minor natural variations in materials (grain, colour shade, texture) are inherent to the materials used and do not constitute defects.
3. Manufacturing Deposit
3.1. The Customer acknowledges that each MiniRPM Product is manufactured specifically to the Customer's selected specifications.
3.2. Before manufacturing commences, the Customer shall pay the Manufacturing Deposit specified on the applicable quotation or invoice.
3.3. The manufacturing deposit is paid to enable MiniRPM to commit to supplier orders, purchase materials, reserve production capacity, allocate labour, and commence custom manufacturing. These costs are incurred directly as a result of the Customer's order.
3.4. The Manufacturing Deposit is completely non-refundable. No exceptions. Once the deposit has been received, MiniRPM immediately commits to supplier payments, material procurement, production scheduling, and administrative processing on the Customer's behalf. These commitments are made exclusively based on the Customer's deposit payment and cannot be reversed.
3.5. No cancellations are permitted once the manufacturing deposit has been paid. The deposit covers materials, manufacture costs, and supplier commitments incurred specifically for the Buyer's order. Because each kart is made to order, once production is committed, the order cannot be cancelled, paused, or refunded.
3.6. Once manufacturing has commenced, the Manufacturing Deposit compensates MiniRPM for manufacturing costs and commitments already incurred. If the Customer fails to complete the purchase after the deposit has been paid, MiniRPM shall retain the entire deposit to recover those costs.
4. Estimated Pricing
4.1. All quotations, estimates, and indicative prices provided by MiniRPM are estimates only. The kart price, specifications, included features, and any quoted pricing are estimates and may change at any time.
4.2. The final price and kart specifications may vary due to circumstances beyond MiniRPM' control, including manufacturer pricing, material costs, exchange rates, freight charges, customs charges, import duties, taxes, government fees, and other commercial factors that cannot be predicted at the time of order.
4.3. MiniRPM will notify the Customer of the Final Purchase Price once manufacturing has been completed and all applicable costs have been determined. The Customer acknowledges that the final price may be higher or lower than the original estimate.
5. Final Payment
5.1. Upon completion of manufacturing, MiniRPM shall issue the Customer with a Final Invoice for the remaining balance.
5.2. The Customer shall pay all outstanding amounts shown on the Final Invoice within fourteen (14) calendar days from the date the Final Invoice is issued.
5.3. Payment covers the remaining balance, shipping charges, customs charges, import duties, import taxes, government fees, insurance, and any other applicable charges disclosed at the time of invoicing.
6. Failure to Pay
6.1. If the Customer fails to pay the Final Invoice within fourteen (14) calendar days, MiniRPM may, after providing any notice required by applicable law:
- suspend shipment of the Product;
- charge reasonable storage fees;
- cancel the order; and
- treat the Customer as having abandoned the order.
6.2. In that event, the Customer's kart will be forfeited. MiniRPM may retain or apply the Manufacturing Deposit toward manufacturing costs, supplier payments, storage charges, administrative costs, and other losses arising from the Customer's failure to complete the purchase, to the extent permitted by applicable law.
6.3. MiniRPM may also recycle, resell, or otherwise dispose of the Product to reduce its losses. Any proceeds from resale will be applied to outstanding manufacturing and material costs. Any obligations arising from such disposal will be handled in accordance with applicable law.
7. Production Timeline & Delivery
7.1. Estimated production times vary by model and configuration. Standard builds typically take 1–2 weeks from specification approval. Builds with extensive customisation, electrical upgrades, or high demand may take longer.
7.2. MiniRPM will provide an estimated completion date after specification approval. This date is an estimate and not a guaranteed deadline. Delays due to material sourcing, quality control, or circumstances beyond our control do not entitle the Buyer to cancel or claim compensation.
7.3. Once complete, the kart is shipped via the Buyer's selected carrier (DSV Air Freight or DSV Sea Freight). Transit times are estimates and depend on the carrier and destination.
7.4. Risk of loss and damage passes to the Buyer upon collection by the carrier. MiniRPM recommends the Buyer inspect the kart upon delivery and report any transit damage within 7 days.
8. Warranty
8.1. Every MiniRPM includes the following manufacturer's warranty from the date of delivery:
- 5-Year Structural Warranty — chassis and internal structure (frame, seat rails, steering)
- 2-Year Bodywork Warranty — stitching and construction
- 1-Year Electronics Warranty — powered parts, batteries, chargers, controls and electrical components
8.2. The warranty covers faults caused by defective parts or workmanship under normal indoor use. It does not cover:
- Normal wear and tear, including surface scuffs, minor fading, or tyre wear
- Damage caused by misuse, negligence, modification, or unauthorised repairs
- Damage caused by using the kart outside its intended use (e.g., exceeding weight limits)
- Cosmetic damage to materials caused by chemicals, solvents, or abrasive cleaners
- Battery degradation over time (batteries are consumable components)
8.3. Warranty claims must be submitted by email with photographs and a description of the fault. MiniRPM will assess the claim and, if valid, repair or replace the defective component at no charge.
8.4. If a warranty repair is not practical, MiniRPM may offer a replacement kart or a partial refund at its discretion.
8.5. This warranty is provided to the original Buyer only and is not transferable unless MiniRPM provides written consent.
9. Cancellation & Refund Policy
9.1. Cancellation before deposit. If the Buyer cancels before the manufacturing deposit has been paid, no charge applies.
9.2. Deposit is non-refundable. The manufacturing deposit is non-refundable under all circumstances once paid. It covers administrative processing, material sourcing, and supplier commitments made exclusively for the Buyer's order. If the Buyer cancels after the deposit has been paid, the deposit is forfeited in full.
9.3. Cancellation during or after production. Once production has commenced, no cancellation is permitted. If the Buyer fails to pay the final balance when due, MiniRPM reserves the right to retain the deposit and may dispose of or repurpose the completed product.
9.4. Cooling-off period. If the order was placed through direct marketing (e.g. online advertising, unsolicited email), the Buyer has the right to cancel within 5 (five) business days of placing the order, without reason and without penalty. This right lapses once production has commenced with the Buyer's written consent. The deposit remains non-refundable in all cases.
9.5. Defective or incorrect products. If the delivered product is defective, materially different from the approved specification, or not as described, the Buyer must notify MiniRPM in writing within 7 days of delivery. MiniRPM will, at its option, repair the defect, replace the product, or refund the full purchase price including delivery costs.
9.6. Damage in transit. If the product arrives damaged due to shipping, the Buyer must notify MiniRPM within 7 days of delivery with photographic evidence of the damage. Manufacturing defects are covered by the applicable warranty (see Section 8). MiniRPM will, at its option, repair, replace, or refund the product.
9.7. Custom-made exemption. Each MiniRPM is manufactured to the Buyer's exact specifications. The statutory right to return goods does not apply to goods made to the consumer's specifications or clearly personalised. The Buyer acknowledges that minor natural variations in materials (grain, colour shade, texture) are inherent to the materials used and do not constitute defects.
9.8. Refund processing. Approved refunds will be processed within 14 business days of approval, using the original payment method. Refunds for card payments will be credited to the original card used for purchase.
10. Changes & Modifications
10.1. All specifications, materials, colours, and configuration details must be confirmed by the Buyer before placing the order. Once the manufacturing deposit is paid, production begins immediately and materials are ordered. No changes, cancellations, or modifications to the order will be accepted after deposit payment.
10.2. MiniRPM reserves the right to make minor design improvements or material substitutions that do not materially affect the kart's appearance, quality, or function. The Buyer will be notified of any significant changes.
11. Quality & Inspection
11.1. MiniRPM conducts quality control checks before dispatch. Each kart is inspected for structural integrity, electrical function, panel and trim quality, and overall finish.
11.2. The Buyer should inspect the kart upon delivery. Any visible damage or defects must be reported to MiniRPM within 7 days of delivery with photographic evidence.
11.3. Claims for damage reported after 7 days may not be accepted. Transit damage claims should be filed with the carrier as well.
12. Limitation of Liability
12.1. MiniRPM' total liability under this Agreement shall not exceed the total amount paid by the Buyer for the kart.
12.2. MiniRPM shall not be liable for any indirect, incidental, or consequential damages, including loss of income, loss of use, or personal inconvenience.
12.3. MiniRPM shall not be liable for delays caused by circumstances beyond its reasonable control, including supply chain disruptions, carrier delays, customs holds, or force majeure events.
13. Intellectual Property & Design
13.1. MiniRPM' designs, logos, and branding remain the intellectual property of MiniRPM. The Buyer may not reproduce or distribute MiniRPM designs without written consent.
13.2. Car brand names and model references (e.g., BMW, Mercedes, Ferrari) are used to describe the inspiration and style of the kart designs. MiniRPM is not affiliated with, endorsed by, or connected to any automotive manufacturer.
14. Privacy & Data
14.1. MiniRPM collects personal information (name, email, phone, address) solely for the purpose of processing and fulfilling orders.
14.2. Customer information is not sold, shared, or distributed to third parties except as required for order fulfilment (e.g., payment processing, shipping carriers).
14.3. Personal data is handled in accordance with applicable privacy laws.
15. Governing Law
15.1. This Agreement is governed by the laws of the jurisdiction in which MiniRPM operates. Any disputes shall be resolved in the courts of competent jurisdiction, unless the Buyer is located in a jurisdiction where local consumer protection laws apply.
16. Entire Agreement
16.1. This Agreement, together with the order confirmation and any written specification approvals, constitutes the entire agreement between MiniRPM and the Buyer.
16.2. No modification of this Agreement is effective unless made in writing and signed by both parties.