Privacy Policy

1. Information we collect

We collect information you give us and information generated automatically when you use the site:

• Order information: your name, email address, phone number, delivery address, and the specification of the kart you configure and order.
• Account information: the email address and password you create if you register an account.
• Affiliate information: details you provide if you join or use our affiliate program.
• Enquiry information: your name and email when you request replacement parts or contact support.
• Payment information: payments are processed by third-party payment providers. We do not store your full card or wallet details on our servers.
• Usage data: pages visited, approximate location used to estimate delivery costs, and technical information such as browser type and device.

2. How we use your information

• To process and fulfil your order, including confirming your specification, processing your payment, arranging production, and shipping your kart.
• To communicate with you about your order, build progress, shipping, warranty, and support requests.
• To provide your account, order tracking, and affiliate program features.
• To show you correct pricing and estimated delivery, duties, and taxes for your country.
• To maintain and improve the website, including analytics and security.
• To comply with legal and accounting obligations.

3. Cookies and local storage

We use browser local storage and cookies to remember your selected country, cart contents, and recent orders so the site works properly. We also use analytics scripts to understand how visitors use the site. Some third-party services (such as payment providers) may set their own cookies when you pay.

4. Who we share information with

We do not sell your personal information. We share it only where needed to run the business:

• Payment providers (such as Paystack and our cryptocurrency processor) to process your payment.
• Shipping carriers (such as DSV) to deliver your kart.
• Technology providers that host or operate the website, databases, analytics, and email services.
• Authorities where required by law or to protect our legal rights.

5. Data retention

We keep your personal information for as long as your account and orders exist, and afterwards as long as needed to comply with tax, warranty, and legal requirements. When we no longer need the data, we delete or anonymise it.

6. Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, restrict or object to certain processing, and ask for a copy of the data you provided. You may also withdraw consent at any time.

To exercise any of these rights, email support@minirpm.com with your request. We will respond within a reasonable time and may ask you to confirm your identity.

7. Security

We use appropriate technical and organisational measures to protect your information, including encrypted connections, access controls, and secure third-party payment processing. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Children

Our website is intended for adults and orders must be placed by adults. Our karts are vehicles rather than children's toys, and we do not knowingly collect personal information from children.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with an updated "last updated" date. Significant changes will be highlighted where reasonably possible.

10. Contact us

If you have any questions about this policy or how we handle your data, email support@minirpm.com.